Last updated: 13 May 2026

These Terms of Service (“Terms”) govern your use of the Convert Like Crazy website, booking pages, and related services (collectively, the “Services”) operated by Convert Like Crazy Ltd (“Convert Like Crazy”, “we”, “us”, “our”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. About Us

Convert Like Crazy Ltd is a company registered in the United Kingdom.

Registered office: 48 West George Street, 2nd Floor Glasgow, G2 1BP United Kingdom

Contact: hello@convert-like-crazy.com

2. Services

Convert Like Crazy Ltd provides conversion rate optimisation (CRO) services for Shopify-based direct-to-consumer e-commerce brands, including but not limited to:

  • A/B testing and experimentation
  • Landing page and product page optimisation
  • Performance-based revenue per visitor (RPV) uplift services
  • Strategic CRO consulting

Specific terms of any engagement with Convert Like Crazy Ltd are governed by a separate service agreement signed between the parties.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms (and any applicable service agreement) on behalf of yourself or the business you represent.

4. Booking a Call

When you book a discovery call or consultation through our website:

  • You agree to provide accurate and complete information
  • You consent to receive communications (email and, where you have provided a phone number, SMS) related to your booking, including confirmations, reminders, and follow-ups
  • You understand that booking a call does not guarantee acceptance of an engagement by Convert Like Crazy Ltd

For details on how we handle your personal information, please see our Privacy Policy.

5. SMS Communications

By providing your phone number, you consent to receive SMS messages from Convert Like Crazy Ltd related to your booking. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance.

6. Use of the Website

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt the website or its services
  • Submit false, misleading, or fraudulent information
  • Use automated tools (bots, scrapers) to access the website without our written consent

We reserve the right to restrict or terminate access for any user who violates these Terms.

7. Intellectual Property

All content on the Convert Like Crazy website — including text, graphics, logos, images, videos, case studies, and software — is the property of Convert Like Crazy Ltd or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any content without prior written permission.

8. Third-Party Services

Our Services may integrate with or link to third-party platforms (e.g. iClosed, Close CRM, Shopify, Intelligems). We are not responsible for the content, policies, or practices of these third parties. Your use of any third-party service is subject to that provider’s own terms and policies.

9. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. While Convert Like Crazy Ltd offers performance-based guarantees within specific signed service agreements, no such guarantee applies to general use of the website, free content, or pre-engagement consultations.

To the maximum extent permitted by law, we disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Convert Like Crazy Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising out of or relating to your use of the Services.

Convert Like Crazy Ltd’s total aggregate liability arising out of or relating to these Terms or the use of the website (excluding any signed service agreement) shall not exceed £100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Convert Like Crazy Ltd, its directors, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or your misuse of the Services.

12. Changes to These Terms

Convert Like Crazy Ltd may update these Terms from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland, except where applicable consumer protection law provides otherwise.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact

For questions about these Terms, contact:

Convert Like Crazy Ltd 48 West George Street, 2nd Floor Glasgow, G2 1BP United Kingdom Email: hello@convert-like-crazy.com